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What should you do when your Auburn home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your property – and your loved ones – against the various risks you may encounter, like burglary, fire, and flooding. Although your home might be ready, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Auburn home alarm system goes off? The sound of an alarm is likely to be startling, disorienting, and may provoke panic. Your best choice is to stay level-headed and adhere to these easy suggestions.

Steps to Take When Your Home Alarm System In Auburn Goes Off

It’s a circumstance no resident wishes to face, but it’s also the reason why you installed a home alarm system originally. You’re awakened in the middle of the night with the distinct blasting of an alarm after a security sensor has been tripped. So what should you do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is racing. But keeping a cool head is the best way to appraise what’s going on. Avoid the urge of trying to deal with the emergency alone but instead let your monitoring experts and first responders carry out their job.
  2. Protect your family members. Your main focus should be your loved ones and moving them to safety. If you are dealing with a break-in, this might involve proceeding to a predetermined secure area as far away from access points as possible. It’s likely that your alarm immediately deterred the trespasser, but it’s always better to be safe than sorry. If there’s smoke or flames, please vacate your residence without delay.
  3. Remember your phone. These days, most individuals carry their cell phones constantly with them, but you may forget to grab it during an emergency. You’ll want to have it. You’ll have the chance to stay in touch with your monitoring professionals and get updates through your home security app.

Collaborate With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Auburn goes off, your 24-hour monitoring experts will spring to action. The first move is to validate your alarm, and that involves getting in contact with you. The guideline they follow depends on the type of emergency. For example, if a medical emergency is triggered, a single attempt will be made to reach you before first responders are dispatched. If you have a break-in - the most frequent sort of alarm - a monitoring professional will abide by these guidelines to reach out to you:

  • An attempt will be made to reach you using the command hub. You will generally be asked for a passcode.
  • If that is not successful, a call is made to your primary contact number.
  • A secondary number or your primary contact person is tried next.
  • If there still isn’t an answer, nearby police are dispatched.
  • Your monitoring specialists will try to reach you again after the proper authorities are alerted.

If you're not able to interact with monitoring agents, don't worry. Help will still be sent even if you're not available to confirm the emergency.

Get protection for any situation with a Vivint home alarm system in Auburn

Be prepared for any emergency with a contemporary home alarm system in Auburn from Vivint. Call (334) 378-2297 to begin the customization of your property’s protection today.